Tough economic times are the right times to modernize and REUSE!

In times of economic downturn, more organizations look to modernize their apps rather than to develop or replace. Reuse-based modernization projects require significantly less funding, can be implemented more quickly, are less risky and deliver greater cost savings and faster ROI than the alternatives.

Examples of how reuse-based modernization reduces costs and improves productivity:

• Desktop integration can automate back-end to front-end integration
• Transactions can easily expose web services for 'any-to-any' integration and automation
• Modernization can significantly reduce error rates, and reduce training times
• Reduce costs by streamlining the call center experience
• Deliver a new self-service channel like a customer web site, for example
• Reduce people costs by integrating with technologies like voice, IVR and unified comms
• Improve productivity by offering 'anywhere, anytime' access to your core applications
• Automate your supply chain by creating plug-n-play services
• Improve business user productivity by delivering your application in their most productive interfaces like Outlook or Notes
• Any time business users enter data, becomes an automation opportunity

Customer and partner experiences
	“300% productivity improvement for customer service agents, reducing typical customer inquiries from 6 minutes to 2 minutes and reducing call centre costs by $100k annually.”
	“We have extended the useful life of these applications by at least 5 years.”
	“Productivity increase of 500% - processed orders increased from 80 to 400 per day.”